Sleep on it for 60 nights. If you're not completely obsessed, we'll refund everything. No questions asked.
We offer a 60-night sleep trial on all Mulberry Silks pillowcases. If for any reason you're not completely satisfied within 60 nights of receiving your order, contact us and we'll process a full refund — no questions, no hassle.
We arrange return shipping at our cost. You don't pay anything to return your order.
If your order arrives with a quality issue or defect, email us at customerservice@mulberrysilks.co with photos within 7 days of delivery. We'll send a replacement immediately at no cost — you don't even need to return the original.
Email customerservice@mulberrysilks.co with your order number and the reason for your return. We'll respond within one business day to organise return shipping and confirm your refund timeline. Refunds are processed within 5–7 business days of us receiving the item.
Want a different colour or size? We're happy to exchange within the 60-night window. Contact us and we'll sort it out directly — usually faster than a standard return and reorder.